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Flickr user mikething's had every reason to complain AND GET REFUNDED after finding this Twiglet rock of quite stupendous proportions inside a bag of the brown things. As he says,
i got a shock when i went in for a twiglet and felt what i thought was deep fried rat.
Rat or not. It looks like it weighs a tonne or two... Errrr... what is it?
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Had this happen with Doritos when I was a kid (20 years ago) and I sent a letter to Frito-Lay. I received an apology and a book of coupons for free product. It seems to me that this kind of thing, while not being common, happens enough to not raise a company's BS meter when they get a very specific complaint about it.
Posted by: Darin Schmidt | September 07, 2007 at 09:50 PM
Had this happen with Doritos when I was a kid (20 years ago) and I sent a letter to Frito-Lay. I received an apology and a book of coupons for free product. It seems to me that this kind of thing, while not being common, happens enough to not raise a company's BS meter when they get a very specific complaint about it.
Posted by: Darin Schmidt | September 07, 2007 at 09:52 PM